Frequently
Asked
Questions

We have listed some common questions, please let us know if you have any other questions.

What are your main products?

We specialize in outdoor sports apparel, including hardshell jacket, softshell jacket, ski jacket, windbreaker, down jacket, and waterproof pants.

Do you offer OEM or ODM services?

Yes, OEM or ODM services are accepted in our company.

Can you make it clear to me about your trade information?

Sure, find below details:

Payment terms: T/T, Western Union 40% deposit in advance, 60% balance before delivery, or once paid before delivery.

Delivery time: 25-30 working days after payment is confirmed.

What is your after-sold service?

Warranty: 12 months, if defect rate above 1%, goods will be replaced by SunFa company.

How to purchase?

Step 1. Check out our website and choose the products that you’re interested in.
Step 2. Contact us for more details.
Step 3. Choose the products and make an order (including quantity, price, shipping, etc).
Step 4. Wait for the shipping(depends on the distance).
Step 5. Receive your goods.

How long would it take for shipping goods to my country?

We ship worldwide via Sea, Air, DHL, UPS, FedEx, TNT, and PostNL, we also accept the way of transportation you choose, transit times depend on the way of transportation you choose, if you have large quantities, we suggest you choose DHL, FedEx or UPS (3 to 7 days to you), if you buy a sample and it is not urgent, we suggest you choose PostNL (15 to 45 days to you).

Where are the factories?

Our factories are located in Jiangmen, Guangdong, China.

Why choose SSO?
  1. We are responsible for the selection of high-quality products, saving you the time to choose a factory.
  2. Providing the OEM & ODM service.

  3. Perfect material supply and QC system.

  4. Warranty: 12- month after-sale service, a quality guarantee is the best way to get your trust.

  5. Reasonable price will keep you to make more profit asap.

Let's get started with SSO!

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